Intelligent Monitoring of Infrastructure and Applications
IT outages are unavoidable, even in redundant environments, but a quick response provides a decisive competitive advantage. MadeIT monitors critical servers and services on your network from multiple perspectives. If an issue arises, our help desk is immediately notified, allowing for rapid fault resolution.
Our Key Features
Performance Tracking
Once monitoring is set up and the necessary agents are installed, servers and services are tracked 24/7. Our system monitors from multiple geographic locations, ensuring comprehensive performance visibility and redundancy.
Beyond Basic Ping Checks
MadeIT provides in-depth insights into network conditions, alerting you to critical issues before they escalate. Our intelligent monitoring capabilities track service health and resource utilization, bandwidth and traffic patterns, and application performance metrics.
Network Operations & Continuous Monitoring
Our Network Operations Team actively monitors alerts and ensures a stable network environment. Through continuous tracking of infrastructure components, we ensure optimal network performance and reliability.
Network Operations
With a dedication to speed, productivity, and compatibility with all types of hardware and software, we provide great service and awesome results for our infrastructure monitoring service.
What We Deliver
What’s Included in Our Managed Network & Infrastructure Monitoring?
Full Stack Monitoring
We monitor every element of your infrastructure, including (1) firewalls, routers, and load balancers, (2) VMs, SAN, NAS, and database servers (3) Web and application servers and (4) CPU and storage performance
Escalation Plans
Our specialist network team works with you to process alerts and escalate critical issues to expert contacts before they impact your services. 24/7 support ensures your network is always covered.
Proficient Remediation
Our certified network specialists proactively manage your ICT infrastructure, securing it against external threats. If an issue arises, an alarm is triggered, and our on-site network engineers take immediate action.
Active Discovery Mode
We continuously track the performance, capacity, and security of your network and infrastructure. Our team identifies and resolves bottlenecks or failures before they affect your users.
Common Escalation Scenarios
Minimize downtime and protect your infrastructure with proactive monitoring, real-time alerts, and expert remediation. Our escalation framework ensures quick identification, resolution, and prevention of network disruptions, performance bottlenecks, hardware failures, and cyber threats, keeping your business running smoothly.
Network Issues
Network disruptions, packet loss, and high latency can severely impact business operations, leading to delays and lost productivity. Our advanced network monitoring system continuously tracks traffic flow, identifies anomalies, and alerts our Network Operations Center (NOC) in real-time. By utilizing automated troubleshooting tools and proactive monitoring, we ensure that network stability is maintained, bottlenecks are minimized, and service availability is optimized. With our structured escalation protocols, we address and resolve network issues before they disrupt your business.
Under-Optimized Systems
An underperforming IT environment can lead to slower applications, inefficient workflows, and reduced productivity. Our Managed Services optimize system performance by continuously monitoring and adjusting WAN, LAN, routers, firewalls, and other critical network components. Through automated performance tracking and intelligent resource allocation, we identify inefficiencies and apply configuration changes that enhance system speed, improve load balancing, and optimize bandwidth usage. By proactively fine-tuning your infrastructure, we ensure your business runs at peak efficiency.
Hardware Issues
Hardware failures can lead to downtime, data loss, and unexpected costs if not addressed quickly. Our team of certified engineers and network specialists provides 24/7 support for a wide range of hardware-related challenges, including server malfunctions, component replacements, cluster management, and load-balancing adjustments. Whether it’s configuring new infrastructure, optimizing existing hardware, or deploying preventive maintenance strategies, we keep your systems running efficiently and securely. With real-time hardware health checks, we mitigate potential failures before they escalate into critical issues.
Denial of Service (DOS) Threats
Cyber threats, particularly Denial of Service (DoS) and Distributed Denial of Service (DDoS) attacks, can cripple business operations by overwhelming your network with malicious traffic. Our advanced security framework detects, analyzes, and mitigates these attacks in real-time, preventing service disruptions and maintaining seamless access for legitimate users. Through intelligent traffic filtering, IP reputation analysis, and automated countermeasures, we effectively neutralize threats before they impact performance. With 24/7 monitoring and multi-layered security protocols, your infrastructure remains protected against evolving cyber threats.
